Frequently Asked Questions
Everything you need to know about shopping with Traditions.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping times vary by location, usually ranging from 7-14 business days.
How can I return or exchange an item?
You can return or exchange any unworn, unwashed items with original tags attached within 30 days of purchase. Please visit our Returns Portal to start your request.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.
Are your materials sustainably sourced?
At Traditions, we prioritize ethical craftsmanship. Over 70% of our current collection is made from organic cotton, recycled polyester, or responsibly sourced wool.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.